Privacy

July 6, 2021

This Privacy Statement describes the ways that we use or disclose your Personally Identifiable Information (PII).

DRCB Consulting's website provides information about consultation services with DRCB Consulting, Inc. Some information is provided via external service providers directly from your computer or mobile device. Do not use DRCB Consulting's website or consultations services in the event of an emergency, or for emergency care.

By continuing to use DRCB Consulting's website, you agree to this Privacy Statement and any updates to it. This means that if the Privacy Statement changes, you agree to these changes if you keep using DRCB Consulting’s website. When this policy is changed, we will update the "last modified" date at the top of the policy. This Privacy Statement covers use of DRCB Consulting’s website only. Clients receive a Notice of Privacy Practices and Authorization for Disclosure of Protected Health Information (PHI) before sharing PII and PHI with DRCB Consulting for services.

What is Personally Identifiable Information (PII), and how is it kept private and safe?

PII includes any information that verifies your identity. Examples of PII are your full name and email address (see Terms of Use for a detailed definition). We keep this information private by not displaying it, or sharing it unless you explicitly agree.

What is Protected Health Information (PHI), and does DRCB Consulting's website collect or share PHI?

Protected Health Information (PHI) means individually identified health information, as defined by HIPAA, that is created or received by DRCB Consulting, staff, or business associates, that relates to past, present, or future physical or mental health conditions of an individual; the provision of health care to an individual; and that identifies the individual, or for which there is a reasonable basis to believe the information can be used to identity the individual. PHI includes information of persons living or deceased. PHI is NOT collected, stored, or saved by DRCB Consulting’s website.

Is DRCB Consulting’s WEBSITE anonymous, does it collect my personal information, and how do you use cookies?

No, this website is not 100% anonymous. However, we do not collect any information that verifies your identity. Our hosting platform tracks visitor activity (site metrics). Visits are tracked by a cookie that is set when a visitor first accesses the site. Visits correlate with a single browsing session from a single device. Audience size (unique visitors) is tracked via a browser cookie, which is set when a visitor first accesses the website. Every time you clear your cookies or access an already-visited website from a different browser, you will be counted as a unique visitor. Site metrics do not contain PII. However, in general browsing data is not private or secure.

Our hosting platform and website software collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The purpose in collecting non-personally identifying information is to better understand how visitors use this website. Although our hosting platform collects Internet Protocol (IP) addresses, it does not use IP addresses to identify its visitors.

Using a Virtual Private Network (VPN) may better protect your PII, because a VPN prevents websites from identifying you or your location (your personal IP address). We can recommend this VPN from ProtonVPN.

DRCB Consulting’s website hosting platform uses cookies to simplify content delivery for use of the site's features. Many of the cookies used are only set if a visitor is a registered user, whilst others are set for all visitors upon certain actions. DRCB Consulting’s website settings do not require users to register.

To learn more about cookies used on DRCB Consulting, click here.

Most web browsers automatically accept cookies. You can modify your browser settings to decline some or all cookies. If you choose to decline all cookies, you may not be able to use some of the features on DRCB Consulting’s website, or other linked websites that depend on cookies. You can use a more anonymous browser if you wish to protect your connection information.

Please see Google's privacy policy for information regarding interactions with YouTube Videos on this website.

https://policies.google.com/privacy#infochoices

https://support.google.com/youtube/answer/157177

Links and articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account (e.g., Google) and are logged in to that website.

Security features are enabled on this website to track failed login attempts and malicious attacks. In order to protect this website from fraudulent login activity and potentially block fraudulent attempts, the following information is collected: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the fraudulent login process), browser language, and all IP-related headers attached to the attempting user. Only administrators of this website may log in. Tracking data on fraudulent activities are kept forever.

At this time, visitors are not permitted to post "Public Content" on this website. In the future, some Public Content on DRCB Consulting's website may be publicly visible to users. Any information provided in Public Content by visitors may be read, collected, and used by anyone. To stay anonymous, simply don't post PII (such as your name) in your comments, questions, or other Public Content visible to others.

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Where can I learn more about online privacy?

The Electronic Frontier Foundation provides many resources for learning about digital safety.

ProtonMail is a HIPAA compliant email service developed by CERN scientists. It uses strong end-to-end encryption with email escrow to ensure your emails and any attachments remain private. Protonmail uses zero-access encryption. This means emails are encrypted before stored on Protonmail servers - only you and your intended recipient can access your messages. This encryption is done automatically in the background, making it easy for anyone to send or receive a securely encrypted email.

Privacy Rights Clearinghouse is a Nonprofit based in California forcused on Consumer Privacy Rights |  https://privacyrights.org

Electronic Privacy Information Center: "EPIC is a public interest research center in Washington, DC. EPIC was established in 1994 to focus public attention on emerging privacy and civil liberties issues and to protect privacy, freedom of expression, and democratic values in the information age." | https://epic.org

Privacy International promotes the "human right of privacy throughout the world" | https://www.privacyinternational.org/learning-resources/privacy-matters

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Is consultation with DRCB Consulting safe and secure?

Yes. Consultation services (provided outside of the DRCB Consulting’s website) meet HIPAA security standards for all interactions subject to HIPAA security regulations. DRCB Consulting uses a variety of technologies and procedures to help protect the security of your personal information from unauthorized access, use, or disclosure. External service providers and applications used for consultation by DRCB Consulting maintain standard physical and electronic procedural safeguards that limit access to your personal information.

Full access to any third party app used during your consultations with DRCB Consulting is enabled by passcodes on your personal device. DRCB Consulting does not have access to this device information. You are fully and solely responsible for any and all use of third party apps using your username and/or password. You reserve the right to revoke or deactivate this information at any time. You should read the individual privacy policies and terms of service for each external service provider and application before using their services and receiving consultation sessions with DRCB Consulting.

What information is required to inquire about DRCB Consulting services?

An email is required to contact DRCB Consulting. A phone number is required to use DRCB Consulting services.

How do you use Personally Identifiable Information?

Your contact information is used:

✚ To provide you with information about DRCB Consulting if you initiate contact

✚ To send you email or call you upon request

✚ To text you, if you chose to use DRCB Consulting services and receive encrypted text messages

Email: Your email address is used to contact you after you send an inquiry to DRCB Consulting. If you choose to use DRCB Consulting services, your email will be used to provide you with information about consultation services, appointments, and any other information required to provide you with and/or notify you about our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Do not send unencrypted emails that contain your full name, date of birth, or other identifying information. When relevant, DRCB Consulting responds to website email inquires by first sending you a password to decrypt subsequent emails from DRCB Consulting. To obtain a free encrypted email click here. Any personal information provided by you (e.g., email address or phone number used to contact us) will be used to respond to that individual request, and will not be sold, shared, or reused in any way. We will retain your contact info., for as long as you request information from us, as needed to provide you consultation, or to collect payment.

*Phone: Your phone number is used to contact you after you send an inquiry to DRCB Consulting. If you choose to use DRCB Consulting services, your number will be used to provide you with information about consultation services, appointments, to provide telehealth services upon your request, to notify you about our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. To protect your PII, please do not leave voice messages that contain your full name, date of birth, or other such protected health information. DRCB Consulting's toll free number does NOT use call analytics, or ad campaigns; however, caller ID is enabled to block spam calls. Do not use our toll free number, if you do not want your phone number transmitted to DRCB Consulting. *Click here to learn about toll free calls and privacy.

We will retain and use your Personally Identifiable Information (PII) to provide you with and notify you about our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Your identity is safe with us and is not for sale. We do not sell Personally Identifiable Information.

Can others see my email address or phone number via DRCB Consulting’s website?

NO. Your email address is not displayed and is never visible to other website users. For more information about how we keep your Personally Identifiable information (PII) and Private Health Information (PHI) safe and secure, please request a copy of DRCB Consulting Inc.’s Notice of Privacy Practices.

How do you keep my Personally Identifiable Information private, safe, and secure?

We keep your Personally Identifiable Information private by not displaying it or sharing it without your consent. We do not display your information on DRCB Consulting’s website. Use of DRCB Consulting services is not visible on the website, and other users or clients can never see this information.

Will I receive Spam from DRCB Consulting or third parties?

No. We have a strict "No-Spam" policy. We do not share email addresses or other contact information with third parties without your permission. You should read the individual privacy policies and terms of service for each external service provider/application and ensure your email notification settings for those external service providers and applications are set to shut off automatic email notifications.

Can I put Personally Identifiable Information on DRCB Consulting's website?

Posting PII and PHI is not permitted in Content that is publicly visible. Posting such information, about yourself or another person, is a violation of our Terms of Use. Do not include PII and PHI about you or anyone else in questions, comments, or any other submissions that are publicly visible. DRCB Consulting cannot control how Public Content is seen or used. DRCB Consulting reserves the right to remove or exclude such Content. DRCB Consulting does not allow external users to post content; however, nothing is fail proof: Contact DRCB Consulting to request removal of such information if you, or others post it in error.

DRCB Consulting is not liable if PII or PHI is voluntarily released through other social media platforms that reveal your information (e.g., following us a social media website). If you choose to reveal any such information (e.g., by revealing your real name to someone, by contacting us online using "text to email," or by making yourself identifiable through your choice of user ID or images) that is your choice, and is considered self-disclosure of PII and/or PHI.

Use of DRCB Consulting's website constitutes a waiver of right to challenge any disclosure of PII made by you in the course of use of this site. This includes any voluntary or accidental disclosures you make regarding treatment history and mental health information under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) as amended, or any similar law of any state. Examples of information that are not PII, and how we may use that information, are discussed in this Privacy Statement. Disclosing PII and PHI is a violation of DRCB Consulting’s Terms of Use. Any accidental disclosure, voluntary disclosure, or disclosure made without full knowledge of information defined by HIPAA as protected, is a public self-disclosure and not covered by HIPAA.

Can I share Content from DRCB Consulting on social media?

Yes, you can share certain information using social media services. Please consider any impact on your privacy and anonymity when posting Content to public services. Content posted to these services will be governed by the respective privacy policies of those services.

Does this Privacy Policy apply to messages or external communications exchanged with other users who are not bound by this Privacy Policy?

No. DRCB Consulting does not monitor information exchanged outside of DRCB Consulting’s website. You choose what to share in all of your communications. DRCB Consulting does not control any information you provide to others, or on other websites, and this Privacy Policy does not apply to these communications. Hyperlinks, posts, and screenshots of consultation text, videos, or related clinical communications (e.g., real-time text message consultation communications) to other websites, apps, software, or any other external Content or entity, on or off the Internet by you or DRCB Consulting are not permitted to ensure user privacy and confidentiality of PHI. DRCB Consulting encourages you to think carefully before sharing any information exchanged during consultation, as a matter of personal privacy.

I need to keep my payment identity private for safety reasons; Can I pay for consultation fees anonymously?

Yes. If you prefer to keep your payment method private for safety and security reasons, purchase a nonreloadable prepaid card with cash. However, you must provide an email address where you can receive invoices. As long as info entered while registering the prepaid card are the same as those entered during payment of the invoice, the prepaid card will likely work. Prepaid cards can be purchased at most grocery and drug stores. Nonreloadable (i.e., additional money cannot be added to the balance of the card), prepaid cards are labeled as gift cards in fixed amounts.

Cryptocurrency payment methods may be added in the future as a payment method. If you are interested in using bitcoin, one trusted digital currency wallet is Coinbase: 1) sign up; 2) set up a wallet; and, 3) buy or sell $100 of bitcoin or more, and you'll earn $10 of free bitcoin.

This Privacy Statement does not apply to other service providers or links to other sites that are not owned or controlled by DRCB Consulting Inc. You should review the individual privacy policies and terms of service of these providers before using their services.

Notice of Privacy Practices - Short Version